How to Build a Strong SMS Opt In List

Before starting an SMS marketing campaign a strong customer list is essential, it is important to abide by the Data Protection Act when building this list. It is illegal to send a bulk text message to a group of consumers without their consent; this can lead to serious consequences and bad brand reputation for your business.

SMS Marketing will always require the Opt in option, when trying to build a strong list finding the right incentive to capture your target audience is very important. To build a list via Opt In a  short code and keyword is required for each SMS Marketing Campaign, the customers will text a keyword of your choice which will help identify your business to a short code . Once your keyword and short code are chosen a clear “Call-to-action” is important to drive Opt Ins to your SMS marketing campaign. It could be a competition, discount, voucher or promotion. How to Build Your Opt In list It is important to give customers a reason to sign up to your SMS Marketing campaign. They’re many ways to promote your “Mobile Club” helping grow your opt in list. Never miss out on an opportunity to promote your SMS Campaign – Take full advantage and integrate it into your overall marketing strategy.

  • In store

At each point of sale try to encourage your customers to Opt In to your “Mobile Club” to receive reminders, discounts, special offers and updates on your products / services. This will help build a strong relationship with these customers. In store signage is also a great way to promote your SMS Campaign – Cover the shop walls / windows with signs grabbing the attention of your customer’s right from the start.

  • Email

It is much easier to collect email addresses than it is to collect mobile numbers from your customers, if you already have an email list built up you need to utilise this effectively to help your business build a strong SMS list. When sending a mail-shot to customers always offer an incentive such as a voucher/discount which should help you build your Opt In list. A text message is read faster than an email with 20% of emails opened in comparison to 98% of text messages.

  • Social Media

Everybody knows how important social media has become for promoting your business in this day and age. Everywhere you look on Facebook / Twitter/ YouTube/ LinkedIn / Pinterest and all of the other social media platforms businesses are trying to market their brand to their target audience. The best thing about theses social media platforms is that you already have a following base built up allowing you to interact with an audience who are interested in your product/service and want to hear from you. This makes it easier to promote your SMS Campaign across these different channels.

  • Radio

It is important to note that every marketing channel needs to be utilised effectively depending on who it is your business is trying to target – Some businesses undervalue the influence of the radio and prefer using other marketing channels which may not be reaching their target audience. When promoting your SMS Campaign on the radio use a clear “Call-to-Action” at the start and at the end of the advert to persuade listeners to Opt In to your SMS Campaign.

  • TV Adverts

TV adverts may not be suitable for every business as it depends on your marketing budget – If you are running a TV advert on an upcoming sale or just promoting your products/services this is a great way to get customers to Opt In to your list. Offer a discount when they sign up.

  • Newspapers

If you are sending out a press release or just advertising your business on local / regional / national newspapers make sure to include your Keyword and Short Code to encourage customers to Opt In to your list . It is important to note that SMS coupons are 10 times more likely to be redeemed than newspaper coupons- Take advantage of all the different marketing channels to build your SMS list.

  • Outdoor Advertising

Billboards are a great way for creating brand awareness. Adding a clear “Call-to-Action” on billboards will help persuade customers to Opt In to your SMS list. Again, a Text-To-Win competition would be the best incentive to attract an audience to Opt In to your SMS list. Giving customers an opportunity to win a very valuable prize can create an atmosphere around generating word of mouth.   In order to succeed with an SMS Marketing Campaign a solid list is vital! – It should never be good enough to maintain the same list, your business should always want to keep growing. The more your SMS lists grow the better – it will allow your business to learn about your different customers targeting these groups based on their interests. SMS Marketing Campaigns are impressive as they allows you to keep track of your customers preferences allowing you to  personalise messages based on their interests .

Once all the  hard work is done and you have a strong SMS Database built up , your business can then deliver your message right into the hands of your target audience , driving footfall to your business.

TIP: Always remember to include your Opt Out option in the text messages that are sent out to customers

TIP: Keep your SMS Campaigns active as Opt In subscriptions expire !

For more information on how to build and grow a strong Opt In list contact NeonSMS on +353 21 2430700 or visit    

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About Orla

Orla Forrest is the Business Development Executive for NeonSMS. Orla has over 10 years experience in the Technology and Telecommunications industry and has been with NeonSMS since 2011.
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